Terms of Service

Last updated: March 15, 2025

1. Acceptance of Terms

By accessing and using the services provided by ELEVEN Technology ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

ELEVEN Technology provides software development services, including but not limited to:

  • Custom software development
  • Web and mobile application development
  • AI integration and implementation
  • Cloud migration and DevOps services
  • Digital transformation consulting
  • Technical support and maintenance

3. User Obligations

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of any account credentials

4. Service Availability

We strive to provide continuous service availability, but we do not guarantee that our services will be uninterrupted or error-free. We reserve the right to suspend or terminate services for maintenance, updates, or other necessary operations.

5. Intellectual Property

All content, materials, and intellectual property rights in our services remain the property of ELEVEN Technology or our licensors. Custom work developed specifically for clients may have different ownership terms as specified in individual project agreements.

6. Payment Terms

Payment terms for our services are established in individual project agreements. Generally:

  • Payments are due according to agreed schedules
  • Late payments may incur additional fees
  • All prices are exclusive of taxes unless specified
  • Refunds are handled according to project-specific agreements

7. Confidentiality

We respect the confidentiality of your information and will not disclose confidential information to third parties without your consent, except as required by law or as necessary to provide our services.

8. Limitation of Liability

To the fullest extent permitted by law, ELEVEN Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Indemnification

You agree to indemnify and hold harmless ELEVEN Technology from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these terms.

10. Termination

Either party may terminate this agreement with appropriate notice as specified in individual project agreements. Upon termination, all rights and obligations shall cease, except those that by their nature should survive termination.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: hi@eleven.technology

Phone: +40 (0) 721 127 946

Address: Romania

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.